Photographer Granada Terms of Service

Booking your Experiences

• At Photographer Granada, we personalize every step of your journey with us from the very first interaction. Your experience begins the moment you reach out.
• Simply let us know which package you’d like to book for your photo experience in Granada. You can contact us via email, direct message on our Instagram profile, or WhatsApp. We will personally assist you and guide you in choosing the best option for you.

• Once you’ve decided on the package that best suits you, we will send you an email with all the necessary details to complete your booking, including payment instructions, terms and conditions, and the agreed-upon date, time, and location for your photo session.
• Once we verify your payment, we will send you a confirmation of your booking.

Rescheduling and Cancellations

• Sessions can be canceled more than 30 days before the scheduled date with a full refund.
• If canceled within 30 days but before 15 days of the scheduled session, 50% of the total contracted session price will be refunded. The remaining 50% will be retained as a processing and handling fee.
• If canceled within the 15 days prior to the session, no refund will be made. However, we will try to reschedule the session if availability allows.
• Surprise proposal sessions include prior planning. A €90 planning fee will be deducted from any refund in accordance with the above cancellation policies.
• You can reschedule your session up to 7 days before the original date, subject to availability.

• We make every reasonable effort to deliver an experience that meets the descriptions on our website.
• Although cancellations or changes are rare, we reserve the right to modify or cancel a session if necessary. In such cases, you may either reschedule or receive a full refund for your booking.

Additional Considerations

• We know how to capture stunning images in all weather conditions—whether it’s sunny, cloudy, or rainy. However, if heavy rain prevents us from shooting, we will attempt to reschedule. If rescheduling is not possible, we offer a full refund minus an administration fee of €60 (experiences) or €90 (proposals).

• If you wish to extend your session and our photographer is available, you may do so at the following rates:
• €90 per additional 30 minutes (for regular sessions).
• €120 per additional 30 minutes (for surprise proposals).

For example, if your session is scheduled from 4:30 to 5:30 PM but you’d like to continue, just let the photographer know. If available, they will advise you on how to make the most of the extra time. Payment for the extension can be made directly to the photographer.

• If you arrive late, the time lost will be deducted from your session. The remaining time will be used efficiently to capture the best possible memories of your visit to Granada.
• If you wish to extend your session after arriving late, you may do so based on availability. The additional time will be charged at the rates mentioned above.

For example, if your session is booked from 5:00 to 5:30 PM but you arrive at 5:15 PM, you will only have 15 minutes left. If you wish to extend your session, ask the photographer about availability.

• • 30 minutes → Mini Photo Shoot → Max. 4 people.
  • 60 minutes → Little Travelers → Max. 6 people.
  • 90 minutes → Daring Travelers → Max. 8 people.
  • 120 minutes → Adventurous Travelers → Max. 10 people.

* If your group has more than 10 people, contact us for a custom plan.

Legal Considerations